When I told them thats shady, the immediate response was "yea well that's why we have the disclaimer on the website". SHOOK HANDS TO BUY IT, only to then go inside and sit down and be told "oh by the way, its 5 grand more than the price on the website, sorry we had it priced wrong". I inquired about a vehicle on their website, was contacted and told it was still available. They definitely have my business for life! User ( 22:46) SKETCHY PRICE CHANGING. He was very patient and did everything he could to make my first time car buying experience a good one! I left with exactly what I wanted for an amazing price. User ( 21:44) I had a great experience from start to finish!! Marcos was a great person to work with and he never made me feel pressured to buy or uncomfortable. It was overall a great buying experience! I would highly recommend Marcos Ramirez if you are planning to buy a car at Breakaway. When I purchased the vehicle he again was very thorough in explaining the features in the car. He gave me his card and sent a thank you email. I particularly liked his non high pressure approach. User ( 08:06) I recently purchased a CRV from Breakaway Honda. Thank you, Ed, for your excellent communication and empathy. While I can't say that I will return to Honda for all of my repairs (let's get real here.they ARE significantly more expensive), I am pleased with my experience with them, and will not be terrified if I have to return in the future. He called back when he said he would (very promptly), and was even able to reduce the bill a little. Ed fully explained everything, even going to do additional research himself. After our initial conversation about the estimate, I began to question the charges, so I called back. My car is 17 years old, so I was naturally leery about being overcharged. Thanks, Harvey! User ( 21:58) I worked with Ed in the service department after I was sent to Honda from my normal mechanic. I was grateful to get my caffeine back, since I most def needed it this am. I left my coffee mug in the van and he drove back and left it on my front steps when he was not able to reach me. Besides an easy going manner, he demonstrated extra special customer care.
#BREAKAWAY HONDA WOODRUFF ROAD DRIVER#
User ( 21:31) Harvey, the shuttle driver is excellent. We knew exactly what we wanted and that's exactly what we walked out with and it was due to his help.
He didn't pressure us into anything and explained everything very well. Very quick and easy process and he knew all the various ends and outs.
#BREAKAWAY HONDA WOODRUFF ROAD PROFESSIONAL#
Very professional and knowledgeable yet personable. And I repeat, I love my car!! User ( 07:50) Very pleasant experience with sales and leasing consultant, Richard Sands.
I had been looking for a while and at other dealerships and was always advised of any problems with the cars. But there was absolutely NO disclosure of existing problems.
You are on your own~=!! I neglected to notice that the headliner was falling off the car in the back, that the radio did not work, and that the driver's side mirror was broken. I would like to caution anyone buying a used car from this company that I was advised that they do NOT inspect the trade-ins that they offer for sale. The salesman that helped me is no longer with the company. User ( 01:05) Let me begin by saying that I love my car that I purchased at Breakaway Honda. Went down the street to another dealership and paid 2500 for a car and they were happy to take my money. We went on a test drive, I loved the car and was going to buy it, this car was only $2000, was told when buying the other car that we could put 2000 on it, but they would not take payment other than check. So fast forward a couple of weeks and I saw another used car that would have been perfect for my daughter, I wanted to use the same salesmam, but he was at lunch, no big deal, the salesman that took care of me seemed like I was waisting his time. Then after we left we had a question about plates, my wife and Iboth called, three times and left a voicemail for the guy who handles that, he never returned our calls. So, no big deal, we wrote a check for the entire amount. we were told that it was because of the cost of the car.
We were paying cash for the car, but could not use a card due to their policy, they wanted either half the car on the card, and half paid by check, or total cost paid by check. What Others Say About This Business: User ( 23:56) Bought a used car from here, salesperson was great, we sat for at least an hour while paperwork was being prepared, then we were ushered into a different office were the paperwork was reread to us, not sure why that had to be done.
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